Grow and Scale with Spryker

One Hub for all Spryker resources: Spryker Customer Success team is committed to providing value for our customers. You succeed, we succeed.
Content

Contact CSM

Your main point of contact with Spryker for anything, besides technical support, is your Customer Success Manager. Contact your CSM over email: growandscale@spryker.com

Schedule a meeting with your CSM

Spryker Support

If you need technical help for issues that can’t be resolved with our documentation, you can always count on our support team.

Depending on the types of issues, there are several ways to report them and request support from us:

Open Support Portal

Spryker Academy

Here at Spryker we support you through your learning journey. Whether you prefer to be taught in a classroom setting or adventure alone and learn at your own pace, we have you covered.

Your success is important to us, and we firmly believe that education can help to empower you as part of the Spryker Herd.

We also offer Spryker official certification exams for 3 main directions: Developer, Business, Marketplace, and Sales. For each certification exam, we provide either instructor-led or self-paced online preparation courses, so that you could gain all the necessary knowledge and go through the exams with confidence.

Discover the Academy

Spryker Knowledge Base

We have a vast offer of knowledge articles available for different audiences:

  • Developer guides are intended for backend developers, frontend developers, and devOps engineers. They cover all the technical aspects of the Spryker products and will help you to improve your understanding of the system, install your Spryker project, and customize it to your needs.
  • Business User guides will help shop administrators and shop owners manage their stores from the shop administration area or the Back Office.
  • Cloud Engineer guides will help you to develop with the Spryker Cloud Commerce OS (SCCOS). After the initial setup of your SCCOS project, use the documentation as step-by-step instructions on how to go live.
Enter the Knowledge Base

Spryker Digital User Group

This is a Meetup group for everyone interested in Spryker development and surrounding topics. Discuss your problems and solutions with like-minded people and learn about upcoming stuff in the Sprykerverse through digital channels! New meetup every month.

Is there a hot topic you would like to discuss with Spryker experts and other customers? YOU decide what’s important. Share your ideas with us to help us tailor the future events to your needs:

Join User Group

Review your experience with Spryker

Why Do Your Reviews Matter? No one knows us the way you do! Your insights help our future customers make better and quicker decisions.You are unique, so are your reviews. Our solutions match your needs; you expand current or future customers' horizons! You tell us what we're missing. You give us a better idea about what we must focus on to deliver more value.

Review Spryker on G2

About Spryker

Spryker is the leading global composable commerce platform for enterprises with sophisticated business models to enable growth, innovation, and differentiation. Designed specifically for sophisticated transactional businesses, Spryker’s easy-to-use, headless, API-first model offers a best-of-breed approach that provides businesses the flexibility to adapt, scale, and quickly go to market while facilitating faster time-to-value throughout their digital transformation journey. As a global platform leader for B2B and B2C Enterprise Marketplaces, IoT Commerce, and Unified Commerce, Spryker has empowered 150+ global enterprise customers worldwide and is trusted by brands such as ALDI, Siemens, ZF Friedrichshafen, and Ricoh. Spryker is a privately held technology company headquartered in Berlin and New York backed by world class investors such as TCV, One Peak, Project A, Cherry Ventures, and Maverick Capital. Learn more at spryker.com.

Spryker Website